SUPPORT
Returns
We stand behind every piece we make.
Day Return Window
From date of delivery. Items must be unworn, unwashed, and in original condition with tags attached.
Eligibility
To be eligible for a return, items must be:
- Returned within 7 days of delivery
- Unworn and unwashed
- In original packaging with all tags intact
- Free from fragrance, stains, or visible use
Items marked as Final Sale or purchased during promotional events are not eligible for return.
How to Initiate a Return
- Email hello@mannerizzm.com with your order number and reason for return
- Our team will review and respond within 48 hours
- If approved, we'll send you return instructions and the shipping address
- Pack the item securely and ship it back within 3 days of approval
- Share the tracking number with us once dispatched
Refunds
Once we receive and inspect the returned item, we'll notify you of the outcome within 3 business days.
Approved refunds are processed to your original payment method within 7–10 business days. Shipping charges are non-refundable.
Exchanges
We currently offer size exchanges subject to stock availability. Contact us before initiating a return if you'd like to exchange for a different size. We'll confirm availability and guide you through the process.
Damaged or Wrong Items
If you received a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos. We'll arrange a replacement or full refund at no cost to you.
Return Shipping Cost
Customers are responsible for return shipping costs unless the return is due to a defect or our error. We recommend using a tracked shipping method — we are not responsible for items lost in return transit.